What's in This Policy
Jump directly to any section from the list below. Each section contains detailed information.
What Data We Collect
When you register on shuvo77, we collect your name, date of birth, email address, mobile number, and Bangladeshi ID details. This information is required for account verification (KYC) and legal compliance. Any updates you make to your profile are also saved to our system. All identity-related data is stored in encrypted form and protected against unauthorized access. shuvo77 never stores your password in plain text.
Device & Browser Information
When you use the shuvo77 website or app, your device type, operating system, browser version, and IP address are collected automatically. For the mobile app, device ID, network information, and push notification tokens may also be collected. This data is used for technical troubleshooting, security monitoring, and improving the user experience. Device information plays a key role in detecting suspicious logins or unusual activity. Any attempt to access your account from outside Bangladesh triggers an automatic security alert.
Local Payment & BDT Transaction Data
When you make deposits or withdrawals on shuvo77, we collect your mobile banking number (bKash, Nagad, Rocket), bank account details, and transaction history. All transactions are conducted in BDT and processed in compliance with local financial regulations. Payment data is stored to strict security standards and used solely for transaction verification and fraud prevention. Your full card number or banking PIN is never stored on our servers. Every access to financial data is logged and regularly audited.
Usage Data & Activity History
Your gaming activity on the platform is recorded, including betting history, preferred game categories, and session duration. This data is used to deliver a better experience and to support responsible gaming. Usage patterns help us make game selection and promotions more relevant to you. Activity logs are retained for up to 90 days and then automatically deleted, though financial transaction records are kept longer as required by law. Your usage data is never sold to third-party advertisers.
How Your Data Is Used
Shuvo77 uses your data for four core purposes: account management, security, service improvement, and legal compliance. Data is processed minimally and only for the specific purpose it was collected for. Your information will never be used beyond its original purpose. If we need to use your data for a new purpose, you will be informed in advance.
Account Management
Your data is used for registration, login, identity verification, and account recovery. Secure account management is not possible without accurate information.
Fraud Prevention
Data is analyzed to detect unusual activity, multiple accounts, and money laundering. The goal is to maintain a safe environment for all users.
Service Improvement
Usage patterns are analyzed to continuously improve the platform's games, promotions, and overall user experience.
Relevant Communications
We send emails or SMS to keep you informed about promotions, bonus offers, and important updates. You can opt out at any time.
Shuvo77 processes data in accordance with applicable laws and regulations in Bangladesh. Data may be disclosed in response to lawful requests from government authorities, and we make every reasonable effort to notify affected users when this occurs. Your personal data is never sold or rented to third parties for commercial purposes. Any data used for service improvement is fully anonymized.
Cookies & Tracking Technologies
Shuvo77 uses cookies and similar tracking technologies to keep the website and app running smoothly. Cookies are small text files stored in your browser or device that help recognize you on your next visit. They improve your experience, maintain login sessions, and ensure the platform works as intended. We use three types of cookies: essential, functional, and analytics.
Essential Cookies
These cookies are essential for the platform to function and the site cannot operate properly without them. They store information such as login session tokens, security identifiers, and language preferences. No separate consent is required for essential cookies as they are an integral part of the service. They are automatically deleted when your session ends or after a set period. These cookies play an important role in keeping your account secure.
Analytics & Functional Cookies
Functional cookies remember your preferences to make your next visit smoother — such as your preferred game category or display settings. Analytics cookies help us understand which sections of the platform are most used and where improvements are needed. All analytics are conducted on a fully anonymized basis. You can delete existing cookies or block new ones at any time through your browser settings, though some functionality may be limited as a result. shuvo77 never uses third-party advertising tracking cookies.
Data Storage & Security Measures
Shuvo77 uses industry-standard encryption technology to protect your personal data. All data transmissions are encrypted via SSL/TLS protocols, making it impossible for third parties to access your information. Sensitive data stored on our servers is secured using AES-256 encryption. Our security team monitors the system around the clock and immediately flags any unusual activity. Regular security audits and vulnerability assessments ensure the system remains up to date at all times.
Data Retention Period
Personal data is retained for as long as your account remains active. If you request account closure, personal identity data will be deleted within 30 days, though financial transaction records may be retained for up to five years as required by law. Transaction history is stored in accordance with Bangladesh Financial Intelligence Unit guidelines. Data associated with inactive accounts is automatically reviewed after two years and deleted where appropriate. Every deletion is logged to ensure the process remains auditable.
Access Control & Internal Policy
At shuvo77, only staff members who need access to user data for their specific role are granted it, and every access is logged. All employees are bound by confidentiality agreements and undergo regular data protection training. Any unauthorized access or sharing of data is met with strict disciplinary action. Internal access is controlled through multi-factor authentication. In the event of a data breach, affected users will be notified within the required timeframe.
Sharing Data with Third Parties
Shuvo77 does not sell your personal data to any third party. However, limited data may be shared with trusted partners where necessary to provide our services — such as payment processors, identity verification providers, and technology service providers. All partners are bound by strict confidentiality agreements with shuvo77 and may only use data for the specified purpose. Any partner found misusing data will have their agreement terminated immediately. We regularly review the scope and purpose of all third-party data sharing.
Payment Processors & Financial Services
When processing transactions via bKash, Nagad, or Rocket, the necessary data is shared with the relevant payment gateway. This information is used solely for processing the transaction and is not retained in any third-party system after payment is complete. Payment partners operate under their own privacy policies and are regulated by Bangladesh Bank. shuvo77 ensures that all payment partners comply with international financial security standards (PCI-DSS). Your payment information is used only for your own transactions.
In Cases of Legal Obligation
Shuvo77 is required to provide data in response to lawful orders from Bangladeshi courts or government authorities. In such cases, only the specific data requested is disclosed — nothing more. Where possible, users are notified in advance, though legal restrictions may prevent this in some instances. Data may also be shared with relevant authorities in compliance with anti-money laundering and counter-terrorism financing laws. Every such disclosure is recorded in our internal logs.
Your Rights & Policy Changes
Shuvo77 believes every user should have full control over their own data. You can view, correct, or request deletion of your stored information at any time. Exercising these rights is completely free and straightforward. We aim to respond to all requests within 30 business days. For any privacy-related concerns, you can reach our privacy team directly.
Right to Access
You have the full right to know what information we hold about you. Upon request, a complete data report will be provided within 30 days.
Right to Rectification
If any of your information is incorrect or out of date, you can request a correction. We'll verify and update it promptly, and confirm the change once it's done.
Right to Erasure
You may request to close your account and delete your personal data. All information beyond legal obligations will be erased within the designated timeframe.
Stay Informed About Policy Changes
Shuvo77 may update this Privacy Policy from time to time. You will be notified of any significant changes via your registered email or platform notifications. Updates take effect from the date of publication, and previous versions will be kept in an archive. Continued use of the platform after any changes constitutes acceptance of the updated policy. For major changes, your explicit consent may be required.
Ways to Contact Us
For any privacy-related questions or concerns, please get in touch with us. Our privacy team is available 7 days a week, 24 hours a day. Email us at: support@shuvo77.app — we typically respond within 48 hours. For more information, visit our FAQ Section View or About Us Go to page.
Start Safe, Play with Confidence
Your data is protected at shuvo77. Create an account today and enjoy the best gaming experience in Bangladesh.